Shipping & Returns

Package delivery

As a general rule, the packages are shipped within 48 hours upon receipt of payment via Correos with tracking number and certified delivery. Whatever the shipping method you choose, we will provide a link so you can track your order online.

Shipping costs include handling and packaging costs, and postal expenses. Handling charges have a fixed price, while transport costs vary depending on the total weight of the package. Free shipping from 75€ and only for countries of the European Union.

We advise you to group all your items in one order. We can not combine two separate orders and shipping charges apply for each individually. 

We are not responsible for any damage that may occur after sending your package, but we do everything possible to protect all fragile items.

1. Sending orders in Spain (Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla): the deadline for sending work with Correos ranges between 48 and 72 hours.

2. International shipments: you must contact us by sending an email to info@cloris.es to see the best way to shipping prior to ordering.